Search for the articles here or browse the categories below.
Questions regarding our payment processes and fees
Is there an order minimum?
Why Was My Order Canceled?
What if my edibles arrive melted?
Where is the rest of my order?
Why Am I Being Charged Tax?
How we manage Safety and Privacy concerns
What Is Your Privacy Policy?
Why Do We Use Text or Voice 2FA to Verify Your Account?
Is Taki Taki Reliable To Shop With?
Can Someone Tell What's In My Package?
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Get in touch with the Taki Taki Team
Contact Us
Our most frequently asked questions
What Is Your Refund Policy?
The item I purchased is not available?
What does my order status mean?
What if I don't like a product?
What if I don't receive my freebies?
Questions regarding minimums & fees, tracking, missing orders & more.
Shipping Update Notice: Shipping Resumed with Canada Post
What is Insured Shipping?
Do You Ship Internationally?
Do You Offer Same-Day Delivery? Vancouver & The Lower Mainland
Do you accept returns?
Questions regarding signing up, your account, and membership rewards
How I check my points balance/use my points?
How Does The Taki Taki Friend Referral Work?
How Does The Freebie Program Work?
How do I use My Wishlist?
Do You Have a Loyalty Points Program?
Introductory information for all of our product categories - Flower, Concentrates, Edibles & Vapes
What should I know about Disposable Vapes?
How Often Do You Do Product Restocks?
How Do I Leave a Product Review?