Membership & Rewards

How I check my points balance/use my points?

To check on your points balance, simply navigate to My Account, and click on My Taki Points: There, you will be able to see your current points balance, as well as the conversion to dollar amount. You will also be able to view your points history: To apply your points at checkout, locate the points field -- you have the option to choose a custom amount of points to redeem, or redeem all, simply click Apply Taki Points.

How Does The Taki Taki Friend Referral Work?

At Taki Taki, we're always looking for ways to help our customers save money. That's why we're excited to announce our referral program! When you refer your friends and family to Taki Taki, you'll receive 800 Taki Points that can be redeemed at the checkout of any future order. Here's how it works: 1. Sign up for a Taki Taki account and navigate to "My Account." 2. In the "My Taki Points" section, you'll find your unique referral link under the header "Get Points!" 3. Share this link with your friends and family. 4. When your referee clicks on your link, signs up, and makes a purchase, you'll be issued 800 Taki Points. It's important to note that self-referrals are not permitted, and existing Taki Taki members cannot be referred again. Referral rewards can only be associated with you if your friend uses your unique referral link. We take the integrity of our referral program seriously, and any abuse of the system will result in an immediate ban from all Taki Points programs and benefits. Thank you for helping us spread the word about Taki Taki!

How Does The Freebie Program Work?

At Taki Taki, we love rewarding our customers with freebies for every order. Here's how it works: - Enjoy free shipping on orders of $99 or more (after all discounts and before the shipping fee is applied). - When you spend $225, you'll receive a free pre-roll. - Spend $325, and we'll add free hard candy to your order. - And if you spend $475 or more, we'll send you a free 3g flower. Plus, the freebies accumulate with each tier reached. That means when you spend $325 or more, you'll receive both the free pre-roll and free hard candies. And if you spend $475 or more, you'll get all three freebies and enjoy free shipping too!

How do I use My Wishlist?

Adding and removing products from your wishlist We have an exciting new feature which allows you to save your favorite products to your own customized Wishlist! How to View Your Wishlist To access your Wishlist, simply navigate to My Account, and then click on My Wishlist. ​ Or, you can simply click the Heart icon at the top of each page. How to Add a Product to Your Wishlist To add a product to your Wishlist, simply hover over the product image and click the heart if you are viewing all products: Or, if you are viewing an individual product, click the Heart in the top right hand corner on the individual product page. You can also remove the same product by simply clicking the Heart icon again. How to Remove a Product from Your Wishlist If you would like to remove a product from your Wishlist from the Wishlist page, simply click the Trash icon next to the product. Is the Product on My Wishlist in Stock? If a product on your Wishlist is in stock, you will be able to click the Add to Cart button to add this product to your cart. If your product is out of stock, the Status will simply say Out of Stock.

Do You Have a Loyalty Points Program?

Earn points with each order to redeem and save on future orders! For every $1.00 you spend with Taki Taki (tax and shipping excluded), you will earn 1 point! That's 5% cashback in loyalty points on every purchase! For every 40 points you accumulate, you will receive a $1 discount that can be redeemed at checkout on any future order! How to Redeem Store Points at Checkout You can apply store points, also referred to as store credit, to get a great discount when you finalize your order at checkout. We hope you enjoy the savings! To quickly check how many store points/credit you have, just go to your 'My Account' and under the 'My Taki Points' tab you can view your points history: Redeeming your Points Redeeming your points at the checkout stage is simple! Once at the checkout stage, select the amount of points you would like to redeem in the white box, and then click "Apply Taki Points" Once applied, you will see a banner notifying you that your points have been applied, this is also confirmed in your 'Cart Totals' section. Please note: Points cannot cover taxes or shipping fees. If your order is canceled, any points redeemed will be automatically returned to your account. ​

Do You Accept Wholesale & Vendor Partnerships?

You can direct inquiries to Hive Marketplace for wholesale or vendor partnerships. If you're purchasing directly from Hive Marketplace, you can use our Referral Link!