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The item I purchased is not available?
The item I purchased is not available?

You can choose to substitute an out-of-stock product with a similar one or get store credit instead.

Chloe avatar
Written by Chloe
Updated over a week ago

We know that discovering something from your order is out-of-stock can be disheartening. But we're here to assure you that we have two options available to you!

Our first option is to get a substitute for the out-of-stock product. Our team will carefully select similar products that are of the same quality and specifications. This way, your order will be fulfilled without any delays, and you'll receive a great product that you'll love!

Alternatively, you can choose to receive store credit instead. This credit can be used towards any future purchases on our website, giving you the flexibility to choose any product you want. Our team will keep you updated on your credit and any changes to your order by email.

We're all about giving you the best shopping experience possible. Just tell us your preference, and we'll handle the rest.

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