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What is Guaranteed Delivery?
What is Guaranteed Delivery?
A
Written by Ash
Updated over 9 months ago

We now offer a new shipping tier called Guaranteed Delivery.

Guaranteed Delivery is now available for a $19.99 fee applied at checkout.

All orders shipped with Guaranteed Delivery will be sent via XpressPost.


What this means is that if your order does not arrive (i.e., ends up seized or lost), we agree to replace the order in full via a one-time replacement.

Orders made using our Standard Shipping tier may not be replaced if they do not arrive due to an issue in transit (subject to our discretion).

If you are concerned that your package may not arrive (i.e., you've had issues in the past receiving your orders), selecting Guaranteed Delivery will ensure that your order will be covered if it is not delivered within the standard delivery timeframe.

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